Operations Manager – Service & Safety Industry – Commercial Kitchen & Fire Safety

United Staffing Solutions* is representing a well-established service company in Brooklyn, specializing in commercial kitchen hood cleaning and safety compliance. We’re seeking an experienced Operations Manager* to oversee daily operations, lead multiple teams, and ensure top-tier customer satisfaction across all service departments. No travel required!

Schedule: Monday-Friday, 9am-6pm

Location: Brooklyn, NY (East New York neighborhood, close to. LIRR and A/C, and L trains)

Parking: Street parking available

Salary: $95,000 – $140,000 depending on experience

Benefits: Health, dental, and vision insurance, most federal holidays off, and all Jewish holidays off

The Operations Manager plays a critical leadership role, coordinating daily operations and ensuring safe, efficient, and high-quality service delivery. This includes supervising technicians, managing scheduling and logistics, enforcing compliance standards, and optimizing performance across departments.

Key Responsibilities for the Operations Manager:

• Overseeing all operational departments to ensure seamless service delivery and compliance with safety standards
• Managing scheduling and logistics to optimize technician routes and on-time completion
• Hiring, training, and mentoring field and office personnel to improve performance and service quality
• Monitoring KPIs and implementing process improvements for efficiency and cost reduction
• Acting as the main communication point between leadership, staff, and clients
• Ensuring compliance with industry regulations, including NFPA 96 and safety best practices
• Handling escalated customer issues with professionalism and urgency
• Maintaining equipment and inventory readiness across teams

• Proven experience as an Operations Manager or in a similar leadership role within service, facilities, or field-based industries
• Strong leadership and organizational skills, with the ability to multitask effectively
• Excellent written and verbal communication across all levels of staff and clients
• Familiarity with operational safety standards (e.g., NFPA 96)
• Proficiency in scheduling and CRM systems
• Ability to thrive in a fast-paced, hands-on work environment

Why Join This Team: This company values quality, integrity, and collaboration—and offers a stable schedule with no travel required, a supportive team environment, and meaningful work keeping commercial kitchens safe and compliant.

Ready to Take the Lead? If you’re an experienced Operations Manager ready to make an impact in a growing service organization, we want to hear from you! Apply today to take the next step in your operations leadership career.