Doorman/Concierge

Manhattan, NY

Posted: 01/27/2025 Employment Type: Full Time Job Category: Other Pay Rate: $20-$22/hr DOE

Job Description

United Staffing Solutions is representing a Class A Residential building in Midtown, Manhattan who is looking for an experience and customer service oriented Doorman/Concierge.

We are seeking a polished and customer-focused Class A Residential Doorman/Concierge to join our team in a luxury residential building in Midtown, Manhattan. The ideal candidate will deliver exceptional service to ensure a welcoming, secure, and seamless experience for residents and guests.

Schedule: 4pm-12am shift, 5 days a week including weekends (OT available as needed)

Pay: $20-22/hr

This is a temporary to permanent position with the opportunity for growth.

Key Responsibilities:

  • Stand and greet all residents and guests warmly as they approach the front desk or lobby.
  • Offer assistance with luggage or provide a luggage cart as needed.
  • Maintain awareness of building activity by monitoring security cameras and staying alert.
  • Answer phone calls professionally and forward them to management personnel when required.
  • Log all activities accurately in the logbook or system, including package deliveries, tenant check-ins and departures, incidents, inquiries, and shift changes.
  • Maintain cleanliness and organization at the front desk, lobby, and elevator areas.
  • Adhere to professional attire standards (white shirt, black pants, and clean black shoes).
  • Respond to minor resident concerns or escalate issues to management when necessary.
  • Contact the superintendent in case of emergencies.

Job Requirements

  • Previous experience in a similar role within a luxury residential or hospitality environment is preferred.
  • Strong customer service and interpersonal communication skills.
  • Professional appearance and demeanor.
  • Ability to remain calm under pressure and manage multiple tasks simultaneously.
  • Basic computer skills for logging activities and deliveries.
  • Knowledge of security practices is a plus.

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